Customer Service

Customer Relations Agent (m/f)

Amsterdam, Noord-Holland   |   Full time

Cryptohopper?

Cryptohopper is a young and fast-growing startup, based in Amsterdam. We have developed an advanced trading bot specialized in automatically trading cryptocurrencies. By connecting to the leading crypto exchanges through an API Key, the bot trades our user’s coins on their behalf. 

The platform is entirely cloud-based, meaning it runs 24/7 non-stop. Since our launch in 2017, we have already firmly established ourselves as one of the top platforms for automated cryptocurrency investing with our 70’000 global users.

The day you set foot in our brand new office in Amsterdam Noord, you will be part of a team shaping an innovative product, that is set to revolutionize and democratize the trading of digital assets.

Who are we and what do we offer?

As a Customer Relations Agent at Cryptohopper, you will be in charge of managing the outreach to our global community as well as the communications with our customers to ensure the best possible user experience. 

Supporting traders on the platform and facilitating beneficial user interactions is an integral part of our value proposition and what makes us such an appealing service for crypto-traders. As we aim to be the leading tool for learning and sharing successful trading, you will play an important part in our team and mission from Day 1.  

So far, we’ve got a team of 9 young entrepreneurs, each with entirely diverse academic backgrounds ranging from computer sciences to management, economics, history, and design. We recently moved to a new office, where we work passionately, but also we keep things casual and have fun during and after working hours.

We can offer you internal development and training but we also give you an exciting opportunity to delve into the exciting field of cryptocurrencies and investing. You will therefore also quickly become versed in the investment strategies of professional crypto traders.

Who are you?

While, we do not strictly require a proven interest in the financial industry, cryptocurrencies, trading or blockchain, we see these attributes as an asset since they will mediate your impact with us.

Strong candidates express a self-driven critical mindset, which she or he demonstrates by coming up with creative ways of creating customer value and improving the Cryptohopper platform. 

Successful applicants are invited for interviews. Please send a CV and letter of motivation to ruud@cryptohopper.com

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